I'm a healthcare worker, so I'm not immersed in this world at all. I can only speak as person who has to use the oven, but doesn't get to pick which oven is purchased.

My bosses don't buy the ovens that are the most dependable, the most efficient, nor ones that are even compatible with the other steps in the cooking process.

They're impressed by the AI oven that cooks the pizza mostly right 30-40% of the time. "It'll be more consistent if you let the oven decide how long to cook." But we ignore that because of how stupid it is.

They buy ovens that suck because sales people impress them with baking jargon they don't understand. At least, that's how it comes off when they talk about it. I'm sure getting a good deal is a much bigger factor than they say.

They don't eat pizza. They can't even tell whether it's burnt. They tell me "soon the oven will do everything for us and you won't be needed."

They don't seem to comprehend that an oven can't knead dough or mix ingrdients. And that's even ignoring the fact that the auto-cook features are wrong except in the best of conditions.

The ovens break constantly because of the humidity levels needed to keep the dough nice. They spend more on repairs than they ever did on the ovens. We keep telling them to get the moisture-resistant ovens. They say it's too expensive.