alt Hacker News> you don't have the right error logging or telemetry built into the app itself.
Which is exactly why HN's anti-telemetry stance is so unjustified.
> you don't have the right error logging or telemetry built into the app itself.
Which is exactly why HN's anti-telemetry stance is so unjustified.
Why exactly? "Error logging" is mentioned there as an alternative. I would have thought that if you can do telemetry you ought to be able to generate a local log file that is readable enough for the customer to feel confident about sending part of it back to you without breaking the law or their contracts with other parties.