alt Hacker NewsThis is all going to hinge in a tremendous way based on what kind of app you have and who your users are.
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people often link to our guide, for example on this post: https://www.reddit.com/r/tirzepatidecompound/comments/1omfgx...
Sometimes people link to our "guides", like this one https://macrocodex.app/knowledge/measure/bodyfat/
my app is in fitness field https://macrocodex.app/ and the people who use it are:
1. Bodybuilders
2. Overweight / obese / skinny fat / underweight individuals
3. General gym crowd
Bodybuilders, well they immediately understand the app on first impression.
One user told me he has kidney disease and asked if I could add a “low protein” diet mode, so he could reduce protein intake below standard recommendations. I had never faced this requirement before, but after hearing him out, I decided to add it. This is just one of the many interactions.
Then there is another group, people who have spent a long time being underweight or overweight and have started attributing it to genetics. I often see posts like “I am genetically fat” or “I am an ectomorph / hardgainer"; "I can’t gain weight no matter how much I eat” in subreddits and fitness groups. Don't you dare to call them out of anything, they'll get mad! but are willing to give app try especially if they hear about it from someone else.
They typically use it for 2–5 weeks, and then they start gaining or losing weight depending on their goal. They are genuinely surprised that it’s possible.
Once they start seeing results, they usually just keep going.
I am not particularly good at communication, nor a guy with social skill.
This is poster’s last show HN; homepage features some 16,000 user claim. App appears to be free, which I suspect will rather drastically change the composition of incoming support messages.
https://macrocodex.app/