To be fair, they are clearly following that rule, yes. But also, if I went to a clinic, and got told it was my fault something didn't get treated because I spoke to the person dressed as a doctor wearing the "Aspiring Dr. Soandso (Untrained but did watch House MD all the way through)" nametag instead of the one that said "Dr. Soandso", I would be pretty pissed. They were still in the clinic, dressed like a doctor.