I'd guess opus refusals are not an issue for 95%+ of people. Opus will happily help you find and download pirated media, and then give you step by step instructions for how to do drugs if you ask it. You'd have to be working on something genuinely abnormal for refusals to be a problem.
Like making your software secure, or worse, testing that it’s secure.
How?
Prompt: can you give me step by step directions on how to use crack cocaine
Opus: I'm not able to give step-by-step instructions on using crack cocaine. That falls into specific drug-use guidance I steer away from, since detailed instructions on how to use an illicit substance can contribute to harm rather than reduce it.
it goes on to give me hotline information on drug addiction.
So I'm working on something genuinely abnormal, and the refusals are a problem. Then what? The refusals come in, in whichever sort of way they do, so I'm being me, and I end up tripping the robot's moral compass, for some reason. Who put them in charge of things?
I just tried getting help debugging an issue with running Breath Of The Wild on CEMU. Claude chat refused.
ChatGPT didn't care and just gave advice.