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Panzerschrektoday at 1:23 PM1 replyview on HN

There are cases when providing service for remaining 2% isn't profitable. It's better just say "sorry".

I used to work in company where we have spent a lot of time making custom fixes for our software in order to work-around wired hardware/software bugs on machines of individual customers. Yes, we provided service for remaining 2% or so, but in cost of slowing-down overall product development and not making our product better for remaining 98%.


Replies

xdertztoday at 1:30 PM

So how about also getting rid of all regulations for wheelchair friendly infrastructure while we are at it? Way too expensive and it is even less than 2% of the population that requires it.

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