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madibo3156today at 5:17 PM2 repliesview on HN

> Amazon has excellent and consistent customer support

We've been dealing with different Amazons. Also, credit cards in my experience are built to deal with that stuff. Have you encountered protection issues by using your credit card? The only chargeback I've initiated was against Amazon and my credit card company handled it swimmingly.


Replies

Cider9986today at 5:39 PM

Every time I talk to them I ask for a gift card for compensation for whatever problem and they give it to me.

BorisMelniktoday at 7:06 PM

agree - amazon is awful, I'll never purchase an item from them worth more than $100 again. stolen iphones, broken computer equipment, cheap products in expensive boxes. they want you to file a police report and spend so many hours project managing and dealing with their AI customer support / the ticket it makes it not worth it