I don’t know what to say. I went to the migration site, entered my information-no dice. Contacted support and got no assistance. There are others with a similar experience.

Microsoft could have gone above and beyond to manage the forced migration. Instead there was a convoluted process which left many cheated. They could have just punted and automatically emailed brand new entitlement codes to all of the original purchase emails. Yes, people who switched emails would have been missed, but that would have covered 95%+ of customers in a single action.

> Unsure how it got messed up for you.

If you didn't transfer it from your Mojang account to your Microsoft account in time (before the account was shut down) you just straight up lost access to it.

There were two migrations:

1. Minecraft account to Mojang account

2. Mojang account to Microsoft account

Both had a 3-year deadline. If you failed to do either before their deadline, then your "lifetime" Minecraft account is completely dead with no possibility of recovery.