alt Hacker NewsI remember trying to cancel NYT subscription a few years back and it was almost impossible. I didn't expect it from such a reputable establishment.
Replies
jonathanlydall • yesterday at 10:06 PM
This is where getting it via Apple’s App Store is nice for consumers.
I (a non-American) had a NYT subscription through the iOS app some years back and cancelling it (like any other subscription through the App Store) was as as simple as:
- Open Settings
- Tap my account
- Tap Subscriptions
- Tap the New York Times option (or whatever it’s called)
- Tap Cancel
While the gate keeper aspect of Apple may not be good in many ways, at least we get this kind of benefit from it.
As someone who doesn’t live in the US, it was hilariously impossible: you had to call on the phone a number in New York, which never picked up, so you had to pay hours of internal call, or send a fax, something I hadn’t done in two decades…
Thankfully, I had a bank that used technology from this century, including a disposable credit card number. I stopped paying and that lead them to them calling me.