Author's criticism is valid. Using LLMs, like using search engines before them, is a skill. You have to know what to ask and what to accept as a valid answer, what to push back on and when to throw in the towel and try another approach.

I was talking to a very tired friend of mine and she described renting a small tiller from Home Depot. They didn't know how to set the choke and so flooded the engine. They spent hours troubleshooting, no one at Home Depot knew anything about the equipment they were taking money to rent. They eventually figured it out and were tilling their backyard garden well into the late night.

I told her next time just ask ChatGPT. I would have done it myself if I'd been there. She hadn't even thought of it. But a few pictures and descriptions would have gotten them rolling in half an hour tops.