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edenttoday at 10:29 AM1 replyview on HN

How do you handle seat reservation refunds? That was our most annoying experience with the Interrail app - a booking fee on top of the reservation, but little support when those trains were delayed or cancelled.


Replies

AntonTrollbacktoday at 10:40 AM

We do sell seat reservations (https://allaboard.eu/book) and some are refundable but most are not. Depending on the operator.

Delay or cancellation compensation is different. You can then contact our support and we’ll help with making that claim.