Honestly, they probably would have been perfectly happy with a bookmark on their home screen, but have you ever tried walking someone who doesn't know how to enter a url into their browser through the process of making a home page bookmark on their phone?
Ultimately I ended up making a PWA that does nothing except act as a bookmark. Which was way more of a PITA than it should have been.
Sounds like what could be a useful built-in OS feature. Along the lines of:
"Aim camera at QR code to put "open-link" icon on your home screen"
Does something like that not exist?
>Ultimately I ended up making a PWA that does nothing except act as a bookmark.
Which is exactly what I was going to reply to your original post.
I am willing to bet 80-90% of user don't want / need / care if it is an Native app. They simply want the website / PWA bookmark icon on their App Screen selection.
The problem right now is the experienced of getting a PWA on to an App screen is not user friendly or in someway user hostile because it goes against the fundamental service revenue of their App Store model.