Some good points, but I think it still treats “tech” as too monolithic. It’s not simply that tech leaders made bad choices or that products are inevitably enshittified. If I had to summarize the root cause I’d say it’s that the scaling properties of tech have enabled capitalist and political excesses with a velocity and power never before seen, and it happened so quickly that we really haven’t had time to even understand what’s happening systematically, let alone update societal norms and governance to address the problems.