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chuckadamstoday at 1:41 PM9 repliesview on HN

One reasonably effective defense: "Okay, let me call you right back." Yes, there's always the whole "my phone is dead, I borrowed someone else's" or "I'm calling from a jail payphone", so I think it might become common practice to start making authentication phrases or "tell me something only we know".

Another pillar of basic trust that's being eroded on an industrial scale. Sigh.


Replies

jonathanlydalltoday at 1:53 PM

In practice this often doesn't work.

Article said the imposter in this case claimed her phone had been confiscated.

Fraudsters tend to also plan things such that the impersonated person can't be reached by phone at that time, either by choosing a time when they somehow know they're unavailable (e.g. impersonated person posted on social media they're boarding a plane) or in one case (12 years ago though) my SIL's parent's landline was bombarded with spam calls until they decided to leave the phone off the hook at which point the scammers phoned bank who couldn't reach the parents on their main line, of course this was the bank's problem (and there was probably an inside person facilitating) so they got their money back, but still a major inconvenience for the victim.

Probably the only sure advice is to be exceptionally wary of phone calls with supposed extreme time pressures to send the money now.

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pjc50today at 2:07 PM

> Another pillar of basic trust that's being eroded on an industrial scale.

Remember, trust is like a rainforest: takes a long time to grow, provides a valuable ecosystem essential to human life, but can also be burned down for a quick profit.

wccrawfordtoday at 1:48 PM

The example in the article says the police took her phone. Then her "attorney" gets on to talk instead.

Yes, having a secret code is probably the right answer. My wife's family always has, but mine doesn't. I suppose we should probably fix that.

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ActionHanktoday at 1:45 PM

I mostly answer unknown calls with monotone "hello" and then wait for their introduction before talking normally.

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dwa3592today at 1:58 PM

me and my wife made up a word in 2024 for this. the word doesn't exist in any language. we say it to each other all the time. even if i give you the spelling for it, you will say it wrong. i recommend everyone to do something similar. i should do it with my parents too.

briffletoday at 1:56 PM

our family has had a special 'code word' we have had since the kids were in elementary school. If someone ever needed to pick up our kids from school (they never did) our kids were taught to ask for that word.

This is a good reminder that we should review that, since its been 10 years or so.

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croestoday at 1:51 PM

Family OTP helps against passphrase leakage

intendedtoday at 1:48 PM

The opening example is of a person listening to their daughter’s voice on an unknown number, how would calling them back help? Or am I missing something obvious?

etchalontoday at 1:52 PM

We're gonna need two-way passwords for conversations.

Fun.