alt Hacker News> you can rely on the customers.
Patient or customer? I even struggle with that, but I guess that’s what people are in a privatised healthcare system.
> you can rely on the customers.
Patient or customer? I even struggle with that, but I guess that’s what people are in a privatised healthcare system.
Most of the folks here on HN are dealing with customer feedback in systems automation in one form or another - it's pretty unavoidable in this age of LLM trendiness. The customers of healthcare (in both private and publicly funded systems) are the patients. So while the term might not be super natural it's an understandable one to use.