That is completely false. It is a reasonable type of question and a reasonable expectation. You can't route correctly if you can't do reasoning.
Imagine a prompt:
```
INSTRUCTION: You're a customer service agent that routes customer service requests.
CUSTOMER MESSAGE: I haven't received my order and want a refund.
CONTEXT: A signature is required at delivery. No one was available to sign.
You can route to one of:
* Billing & refunds
* Shipping & tracking
* Order cancelation
* Level II customer service
```
The dumb model, e.g. 1.7B, wrongly routes to Billing. The smart model, e.g. GPT-5.6-Medium, correctly routes to Shipping. It matters. In the real world, the CONTEXT will even be 10-100x larger and noisier.
alt Hacker News
That is completely false. It is a reasonable type of question and a reasonable expectation. You can't route correctly if you can't do reasoning.
Imagine a prompt:
```
INSTRUCTION: You're a customer service agent that routes customer service requests.
CUSTOMER MESSAGE: I haven't received my order and want a refund.
CONTEXT: A signature is required at delivery. No one was available to sign.
You can route to one of:
* Billing & refunds
* Shipping & tracking
* Order cancelation
* Level II customer service
```
The dumb model, e.g. 1.7B, wrongly routes to Billing. The smart model, e.g. GPT-5.6-Medium, correctly routes to Shipping. It matters. In the real world, the CONTEXT will even be 10-100x larger and noisier.