alt Hacker NewsEveryone went to "the cloud" because they want to make their IT problems someone else's problem. It's no different from the previous era of MSPs, except that there are now only, like, five MSPs in the world.
Note: I mean the Google Docs and Microsoft 365 type of cloud not the AWS and Azure type of cloud
Replies
My take is it's actually because of poor performance of internal teams.
With a cloud provider, you can get an account by filling out a sign-up page and handing over a credit card. Internal teams will often hide behind Bureaucracy and a ticket system, with processes that make hosting a simple web app take multiple quarters.
Now there are layered reasons for that, some of them with legitimate basis, but at the end of the day they're usually low skilled teams click-ops-ing some VMWware, delivering a terrible service.
A symptom of the larger problem to want to divest and outsource everything not considered a "core competence". Hence the outsourcing of everything from housekeeping to IT