Reality of AWS or Azure in Europe : - Can't provision new ressources without calling them - If you get defects, you might be with Azure Europe Head after weeks of escalation and the only thing he wants to hear is if Microsoft can do a success story with you - Gaslighting you on issues
I agree with you, we went from terrible service, to terrible service with no leverage.
I’ve had this problem with azure in the US or the EU, but I’ve never really had this problem with AWS in Europe.
You also get internal cloud teams that "own cloud" taking away your ability to get accounts without going through the same all broken processes.