> Surely if the machine you go to for answers regularly makes things up you would just stop using it? Perhaps people have to be burned by something really bad personally before they realise the limitations? LLMs are very convincing and persuasive.

Psychics are still in business. Although to be fair they probably don't have as much revenue. I think people really enjoy being told how smart and insightful they are, and how much they've really cut to the crux of the issue. This isn't the whole thing, but I think it counts for a lot.