This is false.
Apple’s UI/UX is the reason why they are adored from a physical attraction perspective.
I think it can safely be argued that (only) good UX but also great marketing are the reason of that.
They have good UI, it's noticed and appreciated by many.
Yes, Apple's UI/UX is good, not great. Like far from great. So he's still correct
Apple UI/UX sucks though, but all the other alternatives also suck.