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solumunustoday at 5:46 AM0 repliesview on HN

No, I don’t think so, and searching seems to confirm my view. Inconvenience of switching is just one aspect.

There’s little difference between Coke and Pepsi and the barrier to switching is nil, yet clearly the products have stickiness. People have slight preferences and become familiar with the brand and then engagement becomes habitual.

The effects on margins are irrelevant to this.