logoalt Hacker News

masfuertetoday at 1:14 PM5 repliesview on HN

My mother tried to buy something on Amazon yesterday. It wouldn't let her check-out until she'd entered a code sent via WhatsApp. Which she doesn't have and doesn't want. She'll be buying her tat on eBay in future.

I dream that Amazon will lose lots of sales and backtrack, but I don't suppose they will.


Replies

hnlmorgtoday at 2:09 PM

Which country was this? I’ve never known Amazon requiring WhatsApp. It uses SMS a lot.

The only service I’ve used which does offer WhatsApp as a form of identification is PayPal. But even that is just one of many different authorisation options.

I don’t have WhatsApp either and never once found that to be a limiting. So I wonder if the experience your relative was having is more nuanced than suggested.

walrus01today at 1:43 PM

Are you sure it was actually via whatsapp, and not just a six digit code sent via regular SMS to the phone number on record for her account? It's possible whatsapp on her phone has simply hijacked the SMS client functionality and set itself as the default.

show 4 replies
dude187today at 2:08 PM

Sure it was Amazon? Sounds like a scam

show 1 reply
NuclearPMtoday at 1:42 PM

What is a tat?

show 2 replies
dude187today at 2:08 PM

Sure it was Amazon? Sounds like a scam