A high degree of polish was tangible evidence that someone in the organization gave a shit about their work.
Or a third party was paid a one-time fee to make something look good - which still isn't a testament to the quality of the first party's service they're providing.
alt Hacker News
Or a third party was paid a one-time fee to make something look good - which still isn't a testament to the quality of the first party's service they're providing.