alt Hacker NewsIs there a term for a product which is really only really for a minority of it's users?
Air travel seems like this as most airlines and manufacturers seem to bend over backwards for their wealthy and high margin passengers and basically treat economy class as "fine I guess we'll throw the rest of you in the back"
Mobile games seem the apotheosis of this as a lot of games are really about finding whales and any enjoyment anyone else has is really an accidental side effect.
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You’re describing the “whale model”. The entire product is aimed at the few big participants and everyone else is brought there only because there’s a chance they might be one. So it’s a probabilistic thing.
In any case, I don’t actually agree with you. The advent of Basic Economy as a category shows that. I always wanted an ultra cheap category in the US when I was young and now it exists. That category is valuable to the kind of person who is aiming simply to be transported from one place to another and can withstand discomfort.
Overall, I really like air travel in the US. There’s a straightforward sliding scale of comfort and price and you pick where you want to be on it. Flights are available often and easily. The prices also seem to align with things that would cost airlines and because they surge prices etc they’re able to balance availability and accessibility.
European air travel is also good with many options but I don’t have much experience with it recently. And of course the E Asian airlines are good. I don’t mind a classic Cathay but a Starlux plane is very nice even in Economy.
As someone who has flown every class available and routinely selects based on what and with whom I’m traveling, I think air travel today is more accessible and nicer than ever before.
Even in these marketing shots they could not make those thin and straight seats look anything but terribly uncomfortable.
K shaped economy.
Airlines treat people like cattle then wonder why people behave like animals. I just did a cross country trip, about 4 hours per hop. I was so sore after that I've basically sworn off traveling that way ever again.
You can tell they keep removing space to fit more bodies in at all costs because they don't even try to line up seats with windows anymore. Multiple seats had windows in places that made them basically useless and one seat from what I could tell had two windows just due to the placement.
Don't even get me started on the cart that goes up the aisle handing out dry cookies to everyone followed by the person with a trash bag coming along to gather it from you.
I had school buses as a kid that were more comfortable and the people better behaved.
> Air travel seems like this as most airlines and manufacturers seem to bend over backwards for their wealthy and high margin passengers and basically treat economy class as ...
You got it backwards. If economy passengers preferred better services to cheaper fare, they would have chosen airlines with better services, and airlines would have to adapt accordingly, offering better and more expensive services.
They can't, because when it comes to their wallets, passengers don't actually prefer that, whatever they say online.
Business/first class passengers are a minority group who say "Fuck it, I have money, I want to be treated like I have money." So of course airlines offer them better service - at a much higher price.