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mnahkiestoday at 9:07 AM4 repliesview on HN

Unfortunately many banks in the UK no longer offer a web portal or physical branches.

I'd love to see legislation that mandated a functioning web experience for critical services like this (banking, utilities, etc) - otherwise it will continue to further entrench the current duopoly.

(I suppose this is also an instance where I should do a better job of voting with my feet and supporting services that do offer this)


Replies

nh2today at 12:27 PM

Wise in the UK currently is good. You can use it completely without a phone app. It also has good support for passkeys, TOTP, and SMS OTP, allowing to add multiple of each as it should be. If you do choose the Wise app, it currently warns when you run a custom Android ROM, but let's you use it.

Our company also uses Revolut business, but that requires a phone app to verify online payments with cards. And Revolut recently changed the app so it now requires Google Play Integrity so it doesn't work with LineageOS anymore. So I'm looking to move all new things away from Revolut. I have little patience with companies that want to unbank my company, and decide what hardware or software we use.

microtonaltoday at 10:23 AM

Good news for EU citizens though, PSD3 will require that authentication methods without a smartphone are provided:

https://ec.europa.eu/commission/presscorner/detail/fr/qanda_...

Require payment services providers to ensure that all users can benefit from methods to perform SCA which are adapted to their needs and situations and, in particular, that those methods do not depend on one single technology, device or mechanism, for instance on the possession of a smartphone.

cryo32today at 11:23 AM

Huh? Why the hell would you use a bank that doesn't offer a web portal or have branches if there are banks that still do?!?!

I bank with HSBC in the UK and there's still branches (worldwide) and banking via web.

I assume you mean things like Starling and Monzo in this case? Banking with them is simply dangerous.

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ninalanyontoday at 9:15 AM

> many banks in the UK no longer offer a web portal

Same in Norway.

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