logoalt Hacker News

ryandraketoday at 1:36 PM5 repliesview on HN

I think expert users on HN seriously downplay the ability and willingness of "regular users" to do very stupid things on their devices. If grandma wants that app that gives her a beautiful horse as a lock screen image, she will follow every one of those six steps that the malware HorseLockScreen app developer presents to her. She will tap a button that has a skull and crossbones icon, that says "tapping this will drain your bank account and kill your dog" if she thinks it will let her do whatever she's trying to do on her device. Have you guys never done IT tech support for your elderly parents' computers?

I'm not saying it's right to respond by simply locking everything down, but let's not downplay the blast radius of basically every attack that involves telling the user to do things.


Replies

DigiEggztoday at 3:03 PM

This gave me a hearty laugh not only due to the idea, but because that's been my near exact experience with helping my family.

wartywhoa23today at 2:52 PM

> let's not downplay the blast radius of basically every attack that involves telling the user to do things.

That radius would be negligible should the things that must remain secret remain offline.

But no, that's a luddite thing to even think about in an all-connected ever-online world where even wiping one's ass is done via of a swarm of dedicated apps.

On the other hand, there has always been a way to extract secrets from a granny via a mere voice call, so no amount of dumbing it down would really help.

Zaktoday at 2:38 PM

A long time ago, I fixed Windows machines for pocket change. I can confirm some users will make bad decisions no matter what warnings they're given.

I think the impulse for an OS vendor to try to make such mistakes impossible is about as wrong as selling knives dull so people can't hurt themselves. A knife that can't cut its user is useless as a knife.

show 1 reply
wafflemakertoday at 2:29 PM

On multiple occasions I had trouble getting people to accept a self signed cert to show them something on a local webpage. It seems that elderly nowadays are super vary of any hacking or scams. YMMV.

Telaneotoday at 1:58 PM

If the users' willingness to do stupid things is boundless, then locking down the system further isn't really of any benefit, since users will continue to venture as far as they need to, no matter the number of safety barriers they've passed. The only solution to that problem is a fully locked down device (which I hope we can all agree should not be the only option).