logoalt Hacker News

solenoid0937today at 10:44 AM2 repliesview on HN

It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.


Replies

londons_exploretoday at 10:47 AM

If I pay anything for a service, I expect a refund if that service doesn't work.

Best would be a free week/month for anyone who sent a request during the downtime.

show 8 replies
throwaway314155today at 10:52 AM

They could at least give back the equivalent in usage for cache invalidation. Or, you know, just the usage you would have had for the ~1-2 hours of outage. Would buy them a lot of good will and they seem comfortable throwing cash in the trash.

show 2 replies