It was a one hour outage on a weekend. Unless you have an enterprise agreement with an SLA it's a bit silly to expect any compensation.
They could at least give back the equivalent in usage for cache invalidation. Or, you know, just the usage you would have had for the ~1-2 hours of outage. Would buy them a lot of good will and they seem comfortable throwing cash in the trash.
If I pay anything for a service, I expect a refund if that service doesn't work.
Best would be a free week/month for anyone who sent a request during the downtime.