This same argument could be applied to anything. Layers of abstraction exist for a reason, because at a certain point, we can only deal with so many things at once. We have to be able to delegate "the details" to others -- be that a person, a company, or an AI model.
Does "not getting into the details" mean you have to understand how the GCC compiler works when you write C code? Do you need to be an expert in machine code, or how SSE and pipelined instruction caches work to write your little bit of code? Do you need to understand how Ethernet frames work to write an API route for a web server?
Knowing how these things work can be helpful in a broader sense, and perhaps when encountering weird edge cases or dealing with exotic implementation but are generally not required to get the job done. The details, simply put, don't matter because someone else has already thought through the problem and solved it in a way that is good enough for the vast majority of use cases.
The same goes with AI. It's helpful to know how things work, but as the models continue to get better and better, it doesn't matter. As long as they are trained properly by someone who does know the details, that's a far better place to be than training a million different people on it who will each have their own biases, levels of understanding and misconceptions.