> If I'm being frivolous, does this mean Microsoft's model is best at fixing Microsoft products because they have trillions of data points on problems with Microsoft products
Do they want to fix Microsoft Products ?
My laptop came with Windows 11. Windows update broke hibernate few weeks back. When laptop gets out of hibernate - Wifi works for a few minutes and then once in a while the Wifi Adapter isn't detected. I need to reboot to fix the issue, this has screwed up my workflow. Wasting a lot of time.
After troubleshooting a lot, I now only hope one day it gets fixed on it's own thanks to some new update.
If Microsoft has money to invest in AI models, they could sure fix Windows 11 which I assume is one of their core products.
I wish in a few years Microsoft realize that screwing over their Desktop users to chase Cloud and AI wasn't worth it. And by that time it's too late to get back the user base.
Escaping their programming ability, Window's major issue is everything has backwards compability, so they design everything with spaghetti because they have no choice.
> If Microsoft has money to invest in AI models, they could sure fix Windows 11 which I assume is one of their core products.
On the other hand, what's the return on investment for making Windows 11 better? Your laptop came with Windows 11. Most laptops that come with Windows can't not come with Windows (that is, most laptops are only available in SKUs that ship with Windows).