I am wary of stories like this, since they seem to appeal to what people want to be true rather than what is necessarily happening.
There are a lot of businesses quietly and conservatively implementing AI and seeing real results - it's just the crazy Jerry Springer blowups you hear about!
Do you have examples of customer facing real results you could share?
Yes, but that only some businesses do that flys in the face of the breathless, borderline psychotic boosterism a lot of us tend to hear quite a lot of, that AI is gojng to revolutionize everything.