logoalt Hacker News

rmoriztoday at 8:51 AM3 repliesview on HN

There is no incentive to build a reliable product that can‘t compete in price. People are trained to consume and throw away. People are getting used to throw away cloths and household appliances after 1-3 years.

Miele once built washing machines that outlast 30 years. They offered spare parts and regional service hubs. But the market decided to just buy the 50% cheaper ones every 5 years.


Replies

fluxflexertoday at 1:51 PM

They still do. But as you said,most people go for the 300€ product and not Miles 900€ one. I had the chance to tour their electronics production lines in Gütersloh, Germany a few years ago which were top notch, almost automotive standard, and they told me, that they plan, develop and manufacture for 18 yrs lifetime. Not sure how long the cheaper products last, any experience?

holowoodmantoday at 9:05 AM

In the last 25 years, German companies got into "reliability engineering". Which is the art of adjusting your drawings in such a way that every component lasts exactly as long as it has to, and not a second longer.

Which is why back in the day, there were some car/washing machine/tool brands and models that seemed to last forever. Whereas now the current models last exactly their warranty/leasing period.

Edit: Other manufacturers do this, too. But for them, it's often coming from the other side of the reliability curve, so they are improving, the ones that were better back then are getting worse.

show 1 reply