> the real problem is that the website is poorly built

This is almost always the problem.

This is currently the problem that GitHub is having too. If they had remained with their crusty old rails architecture, very little of this mess [0] would be occurring right now. They would have been able to focus all their engineering talent on scaling the product rather than inventing elaborate client side state synchronization mechanisms.

[0]: https://www.githubstatus.com/incidents/qcvjkzcs7j74