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acivitilloyesterday at 2:28 PM3 repliesview on HN

$80 per month in a 5,000 people Enterprise is 400k per month which translates to ~5m per year. That is easily in the 8-16% of their total IT budget. I don’t know you, but companies don’t like to increase recurring cost. Is AI good? Yes. Is it clear how it generates enough ROI to justify a material IT cost increase? No. This is the problem now, not how much white collar workers use AI, but what is the productivity narrative of it. Because AI is so generic, there is no clear specialized use case, like when Salesforce invented the CRM for example.


Replies

generic92034yesterday at 2:52 PM

> when Salesforce invented the CRM for example

Huh? If that was not a joke, here is the history of CRM:

https://en.wikipedia.org/wiki/Customer_relationship_manageme...

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carlosjobimtoday at 12:17 AM

> Is it clear how it generates enough ROI to justify a material IT cost increase?

It's probably crystal clear for the people making those decisions.

There is also a very clear specialized use case, which is translation.

jrfloyesterday at 3:14 PM

The thing that's a bit different about AI from a CRM is it translates pretty directly into time savings. You only need each employee to save 1-2 hours of work per month to break even with a $80/seat subscription.

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