> and you've definitely never called your Congresspeople to complain about their votes
Or, you know, you haven't lived at the same address for twenty years. In your imagined world where every single citizen either has something so pressing to call their representatives about or is just ignorant, you're still basically filtering out everybody who moved for a job/college/SO/whatever recently. I guess in your mind it's only fitting that they're disqualified from having an opinion? For reference about 12% of Americans change residence each year.
As always everyone is entitled to their opinions, the question is how much should the rest of us care.
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Feels a little disingenuous to quote this line and not the full section where OP was just asking you to know your local representatives.
I've never called anyone about anything political, and I also haven't lived at the same address (or even in the same state) for 20 years but I still know at least who my senators are and some of my representatives. State elections are every two years; you have to almost actively not pay attention to not know anything about yours.