Imagine doing this article as a thorough writeup to provide feedback, rewriting this for like an hour before you post it.

And then you get an AI slop response like that in return where you can't even tell whether it was just a CEO not giving a damn...or a standard dumb chat bot with a stupid response.

I'm not sure if founders are aware that these are tipping points in customer care where the people that care about your product and ecosystem will leave your company for good, and you're irreparably damaging your own reputation.

If I were OP I'd never ever touch anything with a 10ft pole that the founders will build in their lifetime, and I'd warn everyone I know in the community about it.

That's the damage they're doing with these AI optimizations to themselves.

There's a reason why everyone starts to hate your company right after your stupid chatbot was introduced.