> wrong dosages, and missed prescription notifications.

BS. How is the AI touching that information?

Prescription notification is outbound communication. It’s almost a recorded message. A little text to speech if it is supposed to read the drug name.

Wrong dosages?? This must be handled by the “enroll a new scrip” functionality, right? So basically B2B doctor interaction. You let AI touch that? Aren’t the vast majority of the costs from customers not doctors? None of this makes sense.