my experience with AI assistants has not been that great so far, they ask for customer id numbers which are long as ... with several digits and if you group them they don't understand, for example if the number begins with two 1s and you say eleven instead of one one they don't understand you, then they are usually not trained for the local pronunciation or dialect which makes it very hard communicating, my blood pressure rises into unhealthy ranges, but if I use expletives enough I get a human on the line