Not Pharmacy, but I literally had Shopify checkout button clickjack me and then AI agent and human agents (chat, email, and phone) refuse to cancel the resulting order today. Despite contacting within 5 minutes. Given how hostile so many companies are, I question why they even bother appearing to have support.

But this doesn't seem likely to translate well to pharmacy, where there will be consequences for treating customers like vermin, as opposed to actual incentives to do it.

I wouldn't be shocked if the tech needed in places like pharmacy or other sectors where there's some level forced responsibility leads to the version that's actually palatable elsewhere.