> or driving the the pharmacy JUST TO TALK TO a human

It’s nice that this remains an option. It’s a dying one. So much is better handled and more easily handled in person than over the phone/mail/web/fax/email/blah, even if they’re 1:1 with a human.

It’s why I stick with my credit union instead of moving everything over to an online bank even tho I’ve managed to get 99% of everything done with the CU without going to a branch.