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Kon5oletoday at 9:15 AM12 repliesview on HN

Great idea!

Telemarketers have ruined the phone network for me. I haven't answered an unknown call for the past 10 years, which sometimes means I miss important ones. 99.9% of all calls are an attempt to get money, and the 0.1% that's a dentist appointment, a friend that changed numbers or whatever become collateral damage.

A ban is the right idea but I wonder how they can handle it, logistically. I think there needs to be a technical solution.

A national "whitelist", where hospitals, doctors, utility companies and such can register to get their numbers whitelisted perhaps, combined with a setting on phones that block any non-whitelist number.

Each country could maintain their own whitelists, and corrupt nations selling whitelist status to scammers would get blocked in any other country at least.


Replies

embedding-shapetoday at 11:18 AM

In Spain we have something called "Lista Robinson" (in Sweden exists something similar, called "NIX-registret") which are basically opt-in lists where you can enter your phone number, then once the new lists been distributed, the telemarketing companies cannot call you, if they're doing things properly. If they call anyway, you just mention you're on the list, they hang up, and remove your number from the list they have, eventually you stop getting calls.

I think in both countries these methods are supported by actual laws, one via "advertising-exclusion systems" that the companies need to respect, and in Sweden via the Swedish Marketing Act which forces companies to not call people who've "clearly objected to that method" or something similar. I'm sure similar laws and lists exists in other countries too. Obviously hospitals, doctors, utility companies and similar don't cross-reference against these lists, as they have actual relationship with you already.

Both in Sweden and in Spain I used to receive a lot of spam calls, like multiple per week, and once enrolled on these lists, the calls are non-existent, the only telemarketing calls I get now are from the companies I already have relationships with, which happens maybe once a month.

If you suffer greatly by the constant spam calls, like I did once before, do take a look and see if there are similar opt-out lists in your country :) They may take a month or two before actually eliminating all calls, but they do work, apparently.

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Gigachadtoday at 9:36 AM

I wonder how much we even need international calls from unknown numbers.

In my life I have literally never legitimately had a call from an unknown number outside of the country. I guess it could be different if you have many connections or business deals internationally. But I feel like the average person could restrict inbound international calls to contacts only and be better off for it.

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felooboolooombatoday at 11:23 AM

Here you are finally Kon5ole. I've been to reach you regarding a car accident that wasn't you fault, is that correct?

vjk800today at 9:41 AM

There doesn't need to be any kind of technical solution. If a telemarketer wants to sell something, they must declare the name of their company. The company name can be reported to police (or whatever authorities are going to handle this) who can then fine the telemarketers.

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boredumbtoday at 10:31 AM

When I was getting a D&B number I missed their call I wasn't expecting because I wont answer unknowns and my phone blocks half the calls they think are spam anyway, then had to spend the better half of a week answering spam calls before finally getting what I needed.

branko_dtoday at 10:43 AM

I feel this could be solved by crowdsourcing, assuming the support from the major phone manufacturers and possibly governments.

- After a call from an unknown number concludes, the phone could offer an option to the user to mark it as "spam" (blocking the number in the history would have the same effect).

- The spam mark would then go into the central database. If a phone number was marked as "spam" too many times, it would no longer be able to ring the phone (maybe it gets diverted into the "spam folder", like e-mails).

Or am I being too naive here? What are the obstacles for something like this actually happening?

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LeBittoday at 9:26 AM

The whitelist managed by the government is not a bad idea.

I’ve been thinking how to turn the table so that you could allow only certain parties to reach you if you allowed them to (say you are waiting for a call from the auto repair shop).

I like the idea of a whitelist. But there needs to be a way for you to also manage that white list so that you can allow that repair shop to call you in the next few weeks.

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nehal3mtoday at 10:12 AM

Marketing ruins everything it touches, from the public square to the internet and from the phone network to radio. I don’t know what the alternative is, but I don’t need one to see this is shit.

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wolvoleotoday at 10:07 AM

Yes though most of the calls I get are scams. And most of them come from abroad now because Spain also banned them. It is not a very effective measure

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epolanskitoday at 11:15 AM

You don't need to ban telemarketing, you just need to make void and nulls contracts made by phone.

Do so, and 99% of telemarketers no longer have the incentive to call anybody.

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PunchyHamstertoday at 10:14 AM

Just easy ability to report would be enough. Then the govt can get to the phone number owner and make any middle men also responsible (in "tell us who was your client or pay the fine" way)

germandiagotoday at 9:30 AM

At the other side of the spectrum (they are mostly annoying, I agree) how do you keep promoting or selling your product if yiu cannot find your customers?

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