From the article:
> Luna has failed miserably in that mission and is down $62,000. Mr. Petersson and Mr. Backlund said they thought Luna would eventually get smarter and more business-savvy and were pleased its friendliness has held steady.
I am extremely skeptical that whatever LLM they're running this on has sufficient context window size to handle multiple months of all possible activities of running a retail business. Even if it's keeping extensive "notes" for its future self to read, it's going to be like running a store with constant amnesia.
When I first heard about this store, they were using Sonnet, not even Opus, which I found really surprising.
90% of what people communicate is not verbal, and requires minimum empathy to understand the context.
This includes customers, staff, and community peers. Probably should shutter the entire division to mitigate future brand damage. =3
>> Mr. Petersson and Mr. Backlund said they thought Luna would eventually get smarter and more business-savvy
How are we supposed to take these "labs" seriously when they clearly don't understand how the technology works at a rudimentary level?