This bugs me so much. Management decides what is reasonable cost of service and the employees have to deal with all bullshit coming from that product. And you can't really escape it. Maybe the real moat was enterprise deals we made along the way.
Could be - I’d also argue the time cost to the engineers to switch is pretty significant too, regardless of the monetary cost
Could be - I’d also argue the time cost to the engineers to switch is pretty significant too, regardless of the monetary cost