They're getting increasing demand for tokens at an accelerating pace.

I am pretty sure OpenAI and Claude actually have a higher hardware cost per request that Microsoft. Github is actually most just a standard REST API app, although with some caching and git specific operations in the background. It is not as hardware intensive as GPU-based inference per quest with huge contexts and low latency.

Also Github's feature offering has been incredibly stable for the last 6 years. There isn't an excuse for it to be unstable like this.

Fundamentally, there's incoming requests, an application server, and a database. The devil is in the nature of those requests, and how do you process those requests and stick them in the database. And then serve them back out again. Different application, different database, but fundamentally, it's the same problem. Google managed to do this very well. Microsoft has not.

They're undergoing the same kind of load. Almost every AI commit that's putting pressure on GitHub's servers was written on OpenAI and Anthropic's servers.