alt Hacker NewsWhen your laptop dies what would you prefer, to be able to buy the specific broken part easily and replace it yourself or be forced to buy an entire new laptop?
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I expect an optional update to not brick my laptop, and if it does, the company to fully replace it because they own the fact that they fucked up.
Completely unrelated: Yes! I do prefer to be able to replace specific broken parts when they die. That sure doesn't apply to this situation though does it?
> When your laptop dies
I assume you have when in italics to show this is a “when, not if” scenario.
Some anecdotal evidence for you:
I’ve been buying used laptops of a certain brand for almost 20 years. I buy when they are 2-3-4 years old, keep them for 3-4-5 and then sell. Usual buy price is around $1000, sell around $300.
I tote them around the world. Writing, light dev, photo and video editing. Thousands of hours of use, plenty at +40C in the dust.
I’ve never had a single failure of any part, selling the laptops 100% functional. I’ll let you figure out the brand.
But the problem isn't buying the specific broken part here? I would have gladly replaced the BIOS chip if they made it socketed or something, but what Framework support told me is to throw away the perfectly working CPU and buy a new one because it happened to be soldered to the same board as the BIOS chip with incorrect data.