>ofc long gone are the times where you could walk into a shop and talk to someone who actually had a clue about what they were selling and most likely was even an expert on the matter. that isn't coming back but that happened long before amazon.

Dude, nearly everytime I'm at a shop that's what happens. Not all are top top experts, but generally they have a very good idea about their subject and perform their jobs as if they liked them.

But that's Norway, not everyone is so lucky to live here.