Getting something 36 minutes after ordering it is a nice surprise and great customer experience. I’m usually happy with a day or two.

After spending close to 6 months and countless phone calls trying to get a refund processed the bad experience is outweighing the good for me.

The entire experience on the unhappy path is so obnoxiously dreadful i don’t purchase anything on Amazon over an amount I’d be fine just losing. Even though 99% of my orders have been absolutely fine.