I remember back in the day when you could apply this to Google search results. When I was freelancing, I had a number of people I worked with who would fire off fast questions, but they would still pay me for my time. Then I would return what was essentially a Google search result shortly after. Yes, I would send my own answer, not some paste from Google.
But the point is. They had search, so why didn't they think to do the search? They had the same tools as I did. And yet regularly they couldn't think of the answer. I still deal with this with AI today. When you ask a question, maybe you're asking for the interpretation of the question by the person on the other side. And it's that interpretation that goes to the LLM. Or otherwise some filter of how that person thinks about the question differently than you do.
Translating a client question to an actual technical question is the hard part I guess. Google-fu is still a thing, and absolutely a thing you were/are getting paid for it seems.