> Haldenby, whose business consists of up to 15 staff in the UK at any one time, with sister companies also in the US and Australia, said he was "in shock" when he received an email detailing the price changes.
> Richard Haldenby, head of UK consultancy firm Salentis, told the BBC his monthly bill had risen from $130 (£95.50) to $2,110.
If you estimate 25 employees total, that's $100/seat/mo. That's on the high end for enterprise SaaS but not really shocking enough to be a news scandal. The $130 they paid was laughably low. I also would migrate to a cheaper service ofc but Bending Spoons was aligning with the market pricing (at least the pre-2025 market) more than anything.
> Bending Spoons was aligning with the market pricing
Buzzword nonsense. Wasn’t the $130 they were being charged before the market pricing?
You’re basically justifying that a 25-strong company can afford to pay more. Yes, that is true, but not all products have to extract as much profit as possible from their clients. Turn the problem around, how much does it cost Harvest to run their service for 25 additional users? It’s certainly not two grand a month.
Absolutely enormous money just for invoicing.
But it's not enterprise SaaS, is it? It's just a time tracking and invoicing tool. And it's not the only SaaS they will need?
Companies with 25 employees generally don't have money to pay a dozen SaaS vendors $2k each every month.
Maybe certain niche products that are critical to the business might be worth that much. But a time tracking & invoicing tool? Definitely not. Source: am actively moving away from Harvest due to this ridiculous price hike.