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tcp_handshakertoday at 7:41 PM1 replyview on HN

I almost lost a connection to a flight once using Bolt. Driver had confirmed, and at the last minute decided not to come. Of course on short notice could not find another driver. A friendly hotel worker drop me off.

Bolt washed their hands, and refereed me to the their customer agreements:

"Bolt says it is in no way responsible for performance of the transport contract between you and the transport provider."

"Their liability section goes further in Clause 6.1 says Bolt does not guarantee the quality or freedom from defects of the transport service. It says losses connected with the transport contract, including accidents, are not Bolt's responsibility."

F#%&uck Bolt, Uber and all the corrupt politicians who allow these innovative disruption "businesses"


Replies

sajithdilshantoday at 8:26 PM

I disagree, all those issues you pointed out are there with a normal taxi as well. However, what Uber has done for passengers is that drastically reduce the probability of getting scammed or abused by drivers.

Try getting a taxi in a country as a tourist where uber doesn’t operate and I bet 99% of the time you would get scammed or charged twice or three times as the normal cost of the ride