logoalt Hacker News

poizan42today at 11:35 AM3 repliesview on HN

How? How can a single absolute number indicate broad success? You can't read from it if failure rate is 1% (completely unacceptable) or 0.01% (probably acceptable as long as problems are quickly mitigated). Also what do they even count as a success? If someone is stranded somewhere for a month and the problem then gets mitigated, they did eventually successfully use it, didn't they?

The strongest indicator that the system is riddled with issues is in what they did not say. If they had less than 100 cases where the system initially failed and the issues got resolved within a few hours I'd bet they would brag about it.


Replies

dofmtoday at 11:55 AM

> If they had less than 100 cases where the system initially failed and the issues got resolved within a few hours I'd bet they would brag about it.

That's a bit of a straw man though isn't it — could there ever have been as few as a hundred problems in a system of this complexity with four million users?

(It also moves away from your "hundred million people" somewhat does it not?)

I am sure it has not been a flawless rollout but I don't really understand the outrage here.

It's worth understanding that much of the news media coverage of this is tinged with anger, regret and disappointment: this is a system we would not have needed in this formulation if we had not done Brexit.

Small problems with existing immigration and border systems would not have made any news but they could also have been happening at a higher rate, yes?

We shouldn't have done Brexit, but we do need a system, and therefore we have a system that is less joined-up than it could be.

show 1 reply